US Toll-Free: (800) 842-2974 / Local (818) 736-9990

Producers of Customer Service Intelligence®

www.customerserviceintel.com

It’s 2020. In the glare of the Los Angeles spotlight, Dr. Ben Chase and the behavioral science detectives of the Customer Service Unit (CSU) are about to face the toughest challenges of their careers.

READ MORE

A truly diverse cast of characters with conflicting motives inhabits the world of Customer Service Intelligence. If you have time, click on the videos on the Characters page to learn more about Ben and the gang!

READ MORE

Great customer service originates from company culture. Our in-depth learning points provide comprehensive instruction on internal, interdepartmental, and crisis management customer service.

READ MORE

  • AWARDS
    The “video” part of our training business comes naturally because we already have an award-winning production company called Bright Tomorrow Productions.
    Read more
  • FEATURED PROJECT
    The Learning Show® is our internet talk show with host Leigh Gregory. Check out this episode with eLearning guru Elliott Masie. Elliott discusses things to come.
    Watch
  • BLOG
    This is Leigh’s blog. He refused to simply call it, The Blog. He says it sounds too much like “The Blob,” a campy horror movie from back in the day.
    Read more
  • FEATURED VIDEO
    We use our television and movie scriptwriting expertise to create groundbreaking video-based training products. Check out the Customer Service Intelligence® trailer.
    Watch